Privacy Policy
Privacy Policy for EZCheck 3 App
Last updated: March 13, 2026
TrustBio Corporation operates the EZCheck mobile application (the "App"). This App is specifically designed to control the EZCheck 3 Fluorescence Analyzer, a device used for detecting pathogen target nucleic acids in pets.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our App.
1. Information We Collect
To provide seamless control of the EZCheck hardware, we may collect the following types of information:
  • Hardware Interaction Data: When you connect the App to the EZCheck Fluorescence Analyzer via Bluetooth or Wi-Fi, we may process device identifiers and status logs to ensure proper operation.
  • Test Results: The App displays and may store pet pathogen nucleic acid detection results (e.g., target DNA/RNA presence) generated by the analyzer.
  • Device Permissions: To function correctly, the App may request access to:
    • Bluetooth/Location: Required by Android to scan for and connect to the analyzer hardware.
    • Storage: To save test reports or export data for your records.
    • Camera: (Optional) If used for scanning QR codes on test kits.
2. How We Use Your Information
We use the collected data strictly for the following purposes:
  • To facilitate communication and control between the App and the EZCheck Fluorescence Analyzer.
  • To display and manage pet health diagnostic records for the user.
  • To provide technical support and troubleshoot hardware connectivity issues.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal or pet diagnostic data to third parties. All data is stored locally on your mobile device as temporary cache or local records. Data is not uploaded to our servers unless you explicitly choose to export or sync it with a designated service.
4. Data Retention and Deletion
  • Data Retention: Test results and hardware interaction data are retained only on your local device. We do not maintain a permanent backup of your data on our central servers.
  • Data Deletion: You have full control over your data. You may manually delete specific test records within the App’s history settings. To permanently remove all data associated with the App, you can clear the App's cache/data through your mobile device settings or uninstall the App.
5. Data Security
  • We implement industry-standard security measures to protect the integrity of the data transmitted between the App and the EZCheck analyzer. However, please note that no method of electronic transmission or storage is 100% secure.

6. Third-Party Services
The App may interface with the EZCheck Fluorescence Analyzer hardware. We do not integrate with third-party advertising or tracking networks that harvest user data for marketing purposes.
7. Children's Privacy
Our services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or the data handled by the EZCheck App, please contact us at:

By email: info@trustbioo.com
By phone number: +886-2 2697-3756